NEW WEDNESDAY OFFICE HOURS

October 23, 2019

INDIAN RIVER COUNTY, FL – Carole Jean Jordan, Tax Collector, Indian River County, today announced changes to the Wednesday hours of operation for all Tax Collector Offices in Indian River County.

Effective October 30th, 2019, all offices will open at 8:30am on Wednesdays to allow for employee training and development. Other weekday hours will not be affected, including extended evening hours at the Main Office on Tuesdays. “Our goal is to provide the best possible customer service experience for Indian River County residents. Training for our employees is an important part of that,” Jordan said.

The Office of the Tax Collector provides a wide range of services with constantly changing policy and procedures. “It is vital that we make sure our employees receive consistent, quality training on driver license, motor vehicle, property tax, and many other procedures,” Jordan continued. “We are proud to be part of the modernization and improvement of government services in Indian River County.”

Carole Jean Jordan, Tax Collector, encourages residents to take advantage of worker-friendly evening hours on Tuesdays at the Main Office located at 1800 27th Street, Building B, Vero Beach, 32960 (County Administration Building). This location is open until 7:00pm, every Tuesday.

Fraudulent driver’s license renewal reported in Indian River County

Media release: September 16, 2019

The Indian River County Sheriff’s Office in conjunction with the Tax Collector of Indian River County are warning drivers of fraudulent activity associated with online renewal of driver’s licenses. Tax Collector Carole Jean Jordan stated, “We have had seven cases reported to us, where drivers learned that their home address had been changed in the online database to reflect an address in South Florida.” Based on the information received at this time, this activity appears to be associated with other forms of fraud including identity theft and credit card fraud. Drivers are reporting being notified that their driver’s license was renewed or updated when they never requested a renewal or update. Jordan stated, “If you receive a letter from the state, please contact our office for assistance. We will be glad to help.”

Indian River County Sheriff Deryl Loar stated, “We want to warn the public of this problem. If you suspect fraudulent activity on your driver’s license, please contact both the Indian River County Sheriff’s Office and the Tax Collector’s Office. This problem appears to be happening at the state level, as other law enforcement agencies around the state have had similar reports.”

Additionally, you may contact the Florida Highway Safety and Motor Vehicle Fraud Section at fraud@flhsmv.gov or 1-850-617-2405.

They can also be reached online at their website https://www.flhsmv.gov/safety-center/consumer-education/fraud/identity-theft-driver-license-fraud